Comprehensive Laboratory Quality Solutions
From accreditation readiness to leadership development, VIQAP delivers the full spectrum of laboratory quality services across Africa.
Internal Audit & Compliance Assurance Services
We conduct rigorous internal audits of your laboratory or hospital operations, assessing compliance against national and international standards including ISO 15189, ISO 9001, WHO, and Uganda National Health Laboratory Standards. Our structured assessments identify non-conformities, evaluate risk exposure, and deliver a prioritised corrective action plan your team can implement immediately. Walk into every external inspection with confidence.
WHO IS THIS FOR?
▸ Diagnostic laboratories (public and private)
▸ Hospitals and health facilities seeking accreditation
▸ NGO-run health programmes under donor compliance requirements
▸ Uganda Ministry of Health and district health offices
▸ Medical research institutions
Pricing reflects scope, facility size, number of departments, and standard being assessed against.
Quality Documentation Development & Systems Implementation
Poorly written SOPs and missing documentation are among the top reasons facilities fail audits. We design, write, and implement the complete documentation architecture your system needs — standard operating procedures, work instructions, forms, registers, and policy frameworks — all tailored to your operational context and the standard you’re working towards. Every document is practical, staff-friendly, and audit-proof.
WHO IS THIS FOR?
▸ Laboratories applying for SANAS, KENAS, UGANAS or UNBS accreditation
▸ Hospitals developing quality systems from scratch
▸ Laboratories developing quality systems from scratch
▸ Health facilities transitioning from informal to structured quality practices
▸ NGOs and implementing partners requiring donor-compliant documentation
▸ Private clinics scaling operations
▸ Companies developing quality systems from scratch
▸ Companies applying for ISO certification
Digital Survey Design, Data Collection & Technical Report Writing
Credible data. Clear insights. Decision-ready reports.
From questionnaire design to deployment on digital , we manage the full cycle of digital data collection. We design validated tools, configure platforms, clean and analyse data, and translate raw results into professionally written technical reports that meet donor, regulatory, and institutional submission requirements.
WHO IS THIS FOR?
▸ Public health researchers and academic institutions
▸ Private researchers
▸ NGOs, INGOs, and implementing partners
▸ Government health programme M&E teams
▸ Hospitals conducting patient satisfaction or outcome surveys
▸ Development finance institutions requiring baseline/endline studies
Field Survey Implementation, Data Collection & Technical Reporting
Your research, executed with precision on the ground.
When your project requires boots on the ground, we deploy trained field teams to collect accurate, verifiable data across communities, health facilities, or worksites. We handle enumerator recruitment and training, field coordination, real-time quality control, data management, and produce technical reports that are publication and submission ready.
WHO IS THIS FOR?
▸ NGOs conducting community health assessments
▸ Government-funded national surveys and evaluations
▸ Research institutions requiring field data collection support
▸ Private sector organisations conducting market or workforce assessments
▸ Health facility assessments and service quality evaluations
Strategic Health Communication & Awareness Campaign Services
Behaviour does not change through information alone , it changes through strategic communication. We develop evidence-informed health communication strategies and campaigns for public health programmes, hospitals, and development organisations. From campaign planning and materials development to community engagement and impact evaluation, we make health messages land with the people who need them most.
WHO IS THIS FOR?
▸ Ministry of Health communication units
▸ NGOs running community health or behaviour change programmes
▸ Hospitals and clinics investing in patient education
▸ Development partners designing health promotion initiatives
▸ Private health sector companies building brand trust
Accreditation Readiness & Mentorship Program
Accreditation achieved — not just attempted.
Accreditation is a journey, and most facilities stall because they do not know what ‘ready’ actually looks like. Our structured mentorship programme guides laboratories and health facilities through every stage of accreditation preparation — gap analysis, documentation, staff competency building, mock assessments, and final readiness review — with expert mentors alongside you every step of the way.
WHO IS THIS FOR?
▸ Laboratories pursuing ISO 15189 or SANAS/KENAS accreditation
▸ Hospitals working towards Joint Commission International (JCI) or SafeCare standards
▸ PEPFAR and Global Fund-supported sites requiring quality improvement plans
▸ Facilities that have previously failed accreditation assessments
▸ New facilities planning to build accreditation-ready systems from the start
Executive Public Speaking & Corporate Wellness Engagements
Expertise that inspires. Presence that leads.
We deliver keynote addresses, panel contributions, and corporate wellness sessions for health conferences, organisational leadership forums, and staff engagement programmes. Our engagements combine technical authority with practical insight — equipping executives, clinicians, and teams with knowledge they can apply the moment they leave the room. Customised for your audience, sector, and event objectives.
WHO IS THIS FOR?
▸ Conference and symposium organisers in the health, quality, and development sectors
▸ Corporate organisations running annual wellness days or staff health programmes
▸ Universities and professional associations hosting public lectures
▸ Government institutions conducting leadership and policy dialogues
▸ Hospitals and health networks investing in clinical staff development
Quality Manager on Retainer
Senior quality expertise, without the full-time salary.
Not every organisation can sustain a full-time Quality Manager — but every organisation that cares about standards needs one. Our retainer service gives you access to an experienced quality professional on a scheduled basis: to maintain your QMS, prepare for audits, review documentation, coach staff, and keep your system live and compliant. Full strategic oversight. Predictable monthly investment.
WHO IS THIS FOR?
▸ Small-to-medium private hospitals and clinics
▸ Diagnostic laboratories without in-house quality officers
▸ NGOs and implementing partners requiring compliance oversight
▸ Start-up health businesses building credibility and structure
▸ Organisations between quality manager appointments
